Returns & Refunds
We take great care and pride in selecting the highest quality products for our customers. It is important to us that you are satisfied with each and every item bought through our portal!
In the unlikely case that your purchase reaches you in a damaged or expired state: do write to us with the relevant details at firstname.lastname@example.org within 7 days of delivery. Please save the receipt and product, and we will certainly compensate you via a refund or fresh products.
Unfortunately, we do not accept returns on any goods (opened or unopened) unless they are demonstrably damaged or expired. We would however love to get your feedback and are constantly looking to improve ourselves, so please do drop us an email on email@example.com and let us know!